Privacy Policy

Privacy Policy Last updated: July 25, 2025

Promark System is a brand of PT. Promark Solusi Digital ("we"). We respect your privacy and are committed to protecting your personal data in accordance with Law No. 27 of 2022 concerning Personal Data Protection and related regulations. This policy explains how we collect, use, store, and protect data when you use the promarksystem.co.id website and our services.

1. Data We Collect a. Data you provide directly: name, company name, job title, email address, phone/WhatsApp number, and the content of messages sent via contact forms, quote requests, job applications, newsletters, or WhatsApp. b. Data collected automatically: IP address, device and browser type, pages visited, access times, and referral sources, via cookies and analytics tools. c. Job application data: CV and supporting documents submitted via the Careers page.

2. Purpose of Data Use We use data to:

• respond to inquiries, consultations, and quote requests;
• provide, manage, and support the services you use;
• process job applications;
• send information or newsletters, if you have consented to receive them;
• analyze and improve site performance and security;
• comply with legal obligations.

3. Cookies and Third-Party Tools This site uses cookies and third-party services—specifically Google Analytics, Google Tag Manager, Meta Pixel, and Microsoft Clarity [confirm this list]—for analytics and campaign measurement. You can manage or reject cookies via the cookie consent banner or your browser settings. Some site features may not function optimally if cookies are disabled.

4. Data Sharing We do not sell your personal data. Data may only be shared with:

service providers assisting our operations (e.g., hosting, email, analytics), subject to confidentiality obligations;

competent authorities, if required by law;

other parties, with your consent.

5. Data Storage and Security We implement reasonable technical and organizational security measures, including encrypted connections (HTTPS) and access restrictions, to protect data against unauthorized access, alteration, or disclosure. Data is retained for as long as necessary for the purposes stated above or as required by law. Job application data is retained for a maximum of [12 months]. No method of electronic transmission or storage is entirely secure; however, we will notify you and the relevant authorities in accordance with the Personal Data Protection Law (UU PDP) in the event of a data protection breach.

6. Your Rights Under the Personal Data Protection Law (UU PDP), you have the right to:

• obtain information about and access your personal data;
• correct or update inaccurate data;
• request the deletion or destruction of data;
• withdraw consent for data processing;
• object to specific processing activities, including opting out of marketing communications.
• Please submit requests via the contact details below. We will respond within the timeframe stipulated by regulations.

7. Links to Other Sites Our site may contain links to third-party sites, such as social media platforms. We are not responsible for the privacy practices of those sites.

8. Policy Changes We may update this policy from time to time. The latest version is always available on this page, with the update date indicated at the top.

9. Contact Us PT. Promark Solusi Digital (Promark System) 18 Office Park Building, 21st Floor C Jl. TB Simatupang No. 18, Kebagusan, Pasar Minggu, South Jakarta, DKI Jakarta 12520

Email: info@promarksystem.co.id 

Contact: +62 851-3551-1110

WhatsApp: +62 851-5782-0990