Privacy Policy

Promark System ("PT. Promark Solusi Digital") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our websites, platforms, and services (collectively, the "Services"). Please read this Privacy Policy carefully. If you do not agree to the terms of this Privacy Policy, please do not access the Services.

Information We Collect

We may collect personal information that you provide directly to us, including but not limited to:

• Contact Information: Name, email address, phone number, and postal address.
• Account Information: Username, password, and other login details.
• Payment Information: Credit card details, billing address, and transaction history.
• Communication Information: Feedback, messages, and other communications with us.

Non-Personal Information

We may also collect non-personal information regarding your interactions with our Services, including but not limited to:

• Usage Data: IP address, browser type, operating system, access times, and pages viewed.
• Device Information: Device type, unique device identifiers, and mobile network information.
• Location Data: General location information based on IP address or GPS data (with your consent).

Use of Your Information

We may use the information we collect for various purposes, including but not limited to:

• Providing, maintaining, and improving our Services.
• Processing transactions and managing billing.
• Communicating with you regarding your account and our Services.
• Responding to your inquiries and providing customer support.
• Analyzing usage patterns to improve the user experience.
• Sending marketing and promotional communications (with your consent).
• Complying with legal obligations and protecting our legal rights. Providing, maintaining, and improving our Services.

Overall, Promark System's commitment to increasing user engagement through personalized experiences, optimized design, and proactive support has transformed their user base and positioned them for continued growth and success.

How We Share Your Information

We may share your information in the following situations:

• Service Providers: With third-party vendors, consultants, and service providers who perform services on our behalf.
• Business Transfers: In connection with, or during negotiations regarding, a merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• Legal Requirements: To comply with legal obligations, enforce our terms of service, or protect our rights, privacy, safety, or property.
• Consent: With your consent or at your direction.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is completely secure, and we cannot guarantee its absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access and Updates: You can access and update your personal information through your account settings.
• Opt-Out: You can opt out of receiving marketing communications by following the unsubscribe instructions contained in those communications.
• Data Portability: You can request a copy of your personal information in a structured, machine-readable format.
• Deletion: You can request the deletion of your personal information, subject to certain exceptions established by law.